Transparency Note: This policy outlines how Ensafoah Lodge Ltd ("we," "our,"
or "us") collects, uses, and protects your data within the Ensafoah mobile application and
website.
1. Data We Collect
Account Information: Name, email address, and authentication tokens.
Usage Data: Features accessed, time spent in-app, and crash reports.
Device Information: Device model, OS version, and unique device identifiers.
AI Interaction Logs: If you interact with our AI features, we process text inputs to
generate responses.
2. How We Use Your Data
We use the collected data to provide and improve our services, specifically for:
Providing core app functionality.
Personalizing your user experience.
Security monitoring and fraud prevention.
3. AI & Automated Decision Making
Our app utilizes Artificial Intelligence to provide smart recommendations. We
do not use your private data to train third-party LLMs without explicit "Opt-in" consent.
4. Data Sharing & Third Parties
We do not sell your personal data. We only share data with trusted partners necessary for app operation, such as:
Google Cloud: Secure data hosting and infrastructure.
Analytics: To understand app performance (e.g., Firebase Analytics).
5. Your Rights (GDPR / CCPA / Global)
In 2026, you have the following rights regarding your data:
Right to Access: Request a copy of your personal data.
Right to Erasure: Request that we delete your account and all associated data.
Right to Portability: Receive your data in a structured, machine-readable format.
6. Data Retention
We retain your information only as long as your account is active. Inactive accounts and associated data are
purged after 24 months of inactivity.
7. Contact Us
If you have questions about this policy or wish to exercise your data rights, contact our Data Protection Officer
at: